As a small business, it’s important to find ways to keep your customers engaged, even when you aren’t able to answer the phone. Though social media marketing and e-commerce business models are becoming more prominent, connecting to customers by phone is still a tried and true staple of the business world. Your voicemail greeting is an opportunity for you to engage with your customers, an important touchpoint no small business should neglect.
Maybe your business already has a voicemail greeting, but you’ve found it confuses your customers. Or perhaps you’re simply not sure how to create a voicemail message for your business that is informative, effective, and represents your business well. We’ll walk you through the process of creating a business voicemail greeting that leaves the right impression on your customers.